Terms of Service

1. Agreement to Terms

By accessing or using our website and services (the “Site”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Site.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Site and place orders.

3. Products & Information

Our products are intended for lawful personal use only. Statements on the Site are for informational purposes and do not constitute medical advice. Consult a qualified healthcare professional before use.

4. Ordering & Payment

Placing an order is an offer to purchase. We may accept or reject any order. Prices are shown in USD unless stated otherwise. We accept the payment methods displayed at checkout. By submitting payment information, you represent that you are authorized to use the selected method.

5. Shipping, Delivery & Tracking

Shipping options, regions, timelines, and tracking details are described on our Shipping & Tracking page. Risk of loss passes to you when the carrier takes possession of the parcel.

6. Returns & Refunds

Our policy is described on the Returns & Refunds page. To start a return, contact us first at support@oxypharma.com. Items must be returned in accordance with the policy and any instructions we provide.

7. Duties, Taxes & Import Compliance

You are responsible for any customs duties, VAT/GST, import taxes, or regulatory clearances required by your destination country.

8. Pricing & Availability

We may change prices, product descriptions, and availability at any time without notice. If a price or description error occurs, we may cancel and refund the affected order.

9. Accounts

If you create an account, you are responsible for maintaining its confidentiality and for all activity under it. Notify us immediately of any unauthorized use.

10. Acceptable Use

You agree not to:

• use the Site for unlawful purposes;
• attempt to interfere with the Site’s security or operations;
• resell or redistribute products in violation of applicable laws or our written authorization;
• submit false, misleading, or deceptive information.

11. User Content & Reviews

By posting reviews or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Site and our marketing. You represent that your content is accurate and does not infringe third-party rights.

12. Intellectual Property

All content on the Site (text, graphics, logos, trademarks, images, software) is our property or that of our licensors and is protected by applicable laws. You may not use it without prior written consent, except as necessary to use the Site for its intended purpose.

13. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by law, OXYPharma and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or use, arising out of or related to your use of the Site or products.

16. Indemnification

You agree to indemnify, defend, and hold harmless OXYPharma and its affiliates from any claim or demand arising from (a) your use of the Site or products, (b) your breach of these Terms, or (c) your violation of any law or third-party rights.

17. Compliance & Local Laws

You are responsible for complying with all laws applicable to your purchase, possession, and use of our products in your jurisdiction.

18. Termination

We may suspend or terminate access to the Site at any time, with or without cause or notice. Provisions that by their nature should survive termination shall survive (including ownership, warranty disclaimers, limitations of liability, and indemnities).

19. Changes to the Terms

We may update these Terms from time to time by posting a new version on the Site. The new version is effective when posted unless stated otherwise. Your continued use of the Site constitutes acceptance of the changes.

20. Governing Law & Dispute Resolution

These Terms are governed by the laws of [your country/state], without regard to conflict of laws rules. Courts located in [city/country] shall have exclusive jurisdiction, unless mandatory consumer laws in your country give you additional rights.

21. Contact

Questions about the Terms or your order? Email support@oxypharma.com.